HOW A PROPOSAL SHOULD LOOK LIKE

A PROPOSAL TO BE CONSIDERED AS A CONSULTANT OR AN AGENT TO THE BANK UNDER THE AGENCY BANKING SCHEME

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INTRODUCTION

I am an ex-staff that retired from the services of Union Bank as a Senior Manager on March 19,2015, on training 60 years and after close to 38 years of unblemished record. During the period I had developed some area of core competence within and outside Union Bank environment, notably the Chartered Institute of Bankers Of Nigeria in 2010.
As a fellow of the Chartered Institute of Bankers Of Nigeria and a licensed banking practitioner, courtesy of a practicing license granted by the Institute in 2010, it is my desire to offer services on consultancy basis, on functions described below.

GL RECONCILIATION

The use of SQL tools to extract, analyze, investigate and resolve and reconcile GL accounts is a sine qua on in reconciliation. It was obvious that the skill is not available to staff that are directly in charge of the function hence the build up in reconciliation issues. A lot was achieved, through regional and HO reconciliation teams, in tidying up reconciliation issues with the GLs of the Bank. My records in this field are well known and if given an opportunity a lot more can be achieved.

RESOLUTION OF DISPUTED BANK CHARGES

Since 2006 the Chartered Institute of Bankers, CIBN had commissioned me as Team Lead to resolve outstanding cases of disputed Bank charges and other ethical issues between banks and their customers. Outcomes of these resolutions are presented to Bankers Committee, through Sub Committee on Ethics and Professionalism. Experience garnered since then till now is enormous and the number cases satisfactorily resolved are many. Acting as an intermediary between Union Bank and its customers on ethical and bank charges issues will save valuable time and costs or any need for litigations. I have Interpersonal/communication skills and knowledge depth to resolve these issues efficiently and effectively.

CUSTOMER ADDRESS VERIFICATION

This is a KYC issue. Experience had shown that that diligence on this key requirement by regulatory authorities will be put to test when there are issues bothering on criminality. In most cases, not less than 60% failure rate exist as most addresses were found to be fake, particularly in the Abuja axis, where many workers live in unstructured settlements and are actually itinerant. Compliance failures tend to pace the Bank and its staff in embarrassing situation. Logistics needs/challenges of posed by other functions of bank staff is a constraint of its own. If this function is contracted/outsourced in an efficient manner the bank will be more effective in discharging this regulatory function and avoid any untoward development. In this area I will like to be considered. Abuja and Lagos terrains are well known to me.

AGENCY BANKING

The recent merging of Area 10 and CBD branches in Abuja, possibly for more efficient operations may be desirable. However, a lot of potential retail banking customers particularly in Lugbe, Gwagwalada, Karshi, Lokogoma to mention but a few, had been cut off. Through agency banking, banking services can be made available to these potential customers at a profit. Consumer banking and ATM galleries will attract customers and these outlets can be used also for other feedback systems.